Mmelbet's Terms & Conditions — transparently, in plain language

By using the mmelbet.bet website or its applications, you agree to be bound by these Terms & Conditions. This document constitutes a legally binding agreement between mmelbet and its users, so please read it carefully.

Mmelbet is an internationally licensed online betting and gaming platform offering Sports Betting, Live Casino, slots, and more. All services are legitimate and operate in accordance with international gaming authority regulations.

Eligibility Requirements

• Users must be at least 18 years of age at the time of registration — no exceptions.
• Each individual may operate one account only.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Opening an account using a fake name, identity, or false information is strictly prohibited.

Identity Verification (KYC)

Mmelbet may request KYC verification at any time. This process may require submitting a copy of your national ID, passport, or driving licence, along with proof of address. mmelbet reserves the right to hold large withdrawals until KYC verification is complete.

Mmelbet supports all major mobile banking services in Bangladesh. The key payment rules are outlined below.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Using another person's mobile banking account for transactions is strictly prohibited.
• mmelbet reserves the right to suspend any transaction if fraud is suspected.

Mmelbet regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the offer page. The general bonus policy is as follows:

• To withdraw a bonus, you must meet the specified wagering requirements — typically a set multiplier of the combined deposit and bonus amount.
• Claiming the same bonus more than once — whether by one person, one household, one device, or the same IP address — is strictly prohibited.
• Bonuses are typically valid for 7 to 30 days — please refer to the specific offer's terms for details.
• mmelbet reserves the right to void any bonus and winnings derived from it if a breach of these terms is established.

The core rules governing betting and results on mmelbet:

• Once a bet is confirmed, it cannot be changed or cancelled — except where a cash-out option is available.
• If a match or event is cancelled, the stake for that bet will be returned to your wallet.
• mmelbet reserves the right to void any bet placed on odds that contained a technical error.
• Betting using match-fixing or insider information is a criminal offence and will result in permanent account closure.
• Unusually large bets placed on a single event from the same account may be subject to review.

Live Betting — Special Rules

In Live Betting, if a bet cannot be completed due to a lost internet connection or app crash, no stake is deducted and the transaction is automatically cancelled. However, if the connection drops after a bet has been successfully placed, that bet remains active.

The following activities are strictly prohibited on the mmelbet platform and may result in account closure and balance forfeiture:

• Operating an account using another person's identity.
• Opening multiple accounts under the same individual's name.
• Depositing funds obtained through money laundering or illegal sources.
• Hacking the system, exploiting bugs, or running unauthorized software.
• Placing artificial bets with the intent to abuse the bonus system.
• Threatening or harassing other users.

Mmelbet reserves the right to suspend or close an account without prior notice in the following circumstances:

• If any provision of these Terms & Conditions is violated.
• Providing false information during the KYC verification process.
• If money laundering or fraud is suspected.
• If the user requests self-exclusion.

Users may request account closure at any time. Any eligible balance remaining in the account will be refunded. Bonus balances are non-refundable.

Mmelbet believes betting should be fun — not a way to solve financial problems. We place Responsible Gaming at the top of our priorities. To support this, the following tools are available free of charge to all members:

• Deposit Limit: Set a daily, weekly, or monthly cap on your deposits.
• Session Limit: Set a limit on how long you can play in a single session.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Option to keep your account closed for an extended period.

Mmelbet reserves the right to amend, modify, or update these Terms & Conditions at any time. Members will be notified of any significant changes via their registered email or in-app notification.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

Contact

If you have any questions about the terms and conditions, reach out to our support team via email at support@mmelbet.bet or through the live chat on the site.